VoIP, (Voice over Internet Protocol), is the future for business telecoms. But to take full advantage of the benefits you’ll need the right equipment and the right people to get you started. Pentangle can help you make those decisions. Take our fact finding VoIP tour. It will cut through the jargon and give you the key information you need to make an informed assessment of how VoIP can benefit your business.
What is VoIP?
VoIP is just like any other phone system. It allows you to have internal company phones and to dial out to the outside world. Where it differs is in its adaptability, scalability and lower costs, and that it runs over your business internet connection.
How adaptable is VoIP?
VoIP is infinitely adaptable. Whatever your business needs to do to connect with clients, customers and staff is possible. Whether it’s adding a new office, allow some staff to work from home, or employing clever call routing, non-geographic numbers, additional local numbers, call forwarding to mobiles or many other options – all this is possible using our VoIP systems.
How easy is to add new users?
Very easy. The system Pentangle recommend is hosted on our high availability servers, so it’s simple to add new phones for permanent or temporary users quickly and cost effectively.
How does VoIP lower costs?
Whilst most VoIP systems can offer some savings, Pentangle’s dual approach combines lower call costs with improved productivity. Because we provide a lot of VoIP phone systems to businesses across Oxfordshire, Buckinghamshire and Berkshire (and nationally) we buy a lot of minutes. This means we can offer you savings across the full range of calls and connections including mobile, land lines and international calls. And if you make a large volume of international calls you can see savings of up to 90% by switching to VoIP.
Improved productivity? VoIP allows your staff to multi-task while on a call, they can access other applications and the internet at the same time. The system will even email you when there’s a voicemail message, which you can listen to over the Internet.
Who provides the hosting?
Our phone systems are available as either on-site systems or hosted. Choosing the best hosting option is easy – it’s the one you decide best suits your business needs. We’re very happy to guide you on the benefits of both.
Is VoIP Secure?
With the correct protocols in place, the answer is emphatically ‘yes’. Pentangle takes security very seriously and has procedures in place to prevent identity and service theft, viruses and malware, denial of service, spamming, call tampering and phishing attacks.
What about call quality?
Quality is rarely a problem with compatible software and hardware. Because the routers we use are of superior quality, you’ll never have to compromise on call quality if you decide to switch to a VoIP system.
What’s the best way to get started with VoIP?
Our free on-site survey and report will provide all the information that you need to make an informed decision.
Pentangle don’t just prescribe a set system or fixed a way of using VoIP, we work with you to find YOUR best way of exploiting the benefits of VoIP.
If you would like to know more about the benefits of switching to VoIP please get in touch, we would be delighted to talk you through what we can offer.
Call 01844 318131 or email firstname.lastname@example.org
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